cvs789 Terms and Conditions

1. General Introduction and Applicability

These terms and conditions ("Terms") apply to the cvs789 platform and all its services, games, promotions, and related activities. By visiting the cvs789 website, creating an account, or using any service, you are considered to have fully accepted these Terms.

These Terms form a binding legal agreement. If you do not agree with any term, please refrain from using the site. cvs789 reserves the right to change, amend, or update these Terms at any time. Continuing to use the site after updated Terms are published will be considered consent to the revised terms.

2. Eligibility and Account Registration

To create an account and enjoy services on cvs789, the following conditions must be met:

• The applicant must be at least 21 years of age.
• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• The responsibility for keeping the account password and login details confidential rests entirely with the user.
• If any account information changes, the user must notify cvs789 immediately.
• Providing false or misleading information may result in the account being suspended or terminated at any time.

2.1 Identity Verification (KYC)

cvs789 conducts identity verification processes as needed to ensure a secure platform. Before processing a withdrawal request, or at any time, the platform may request proof of identity (national ID card, passport, or driving license). If the required documents are not submitted on time, the account may be temporarily suspended.

3. Deposit, Withdrawal, and Payment Policy

3.1 Deposits

• Minimum deposit amount: ৳200 (applicable for each method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits are generally credited to the account instantly. If there is any delay, please contact the support team.
• Depositing using a third party's account or another person's payment method is prohibited. The deposit and withdrawal method must be the same.

3.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 5–30 minutes.
• Withdrawals can only be made to the same payment method used in the account.
• Withdrawals may be delayed if the required verification has not been completed.
• cvs789 reserves the right to hold withdrawals if fraudulent activity is suspected.

4. Bonus and Promotion Terms

cvs789 offers promotional offers and bonuses from time to time. Each bonus has its own terms, but the following general rules apply in all cases:

4.1 Welcome Bonus

• New members will receive a 150% welcome bonus on their first deposit, up to ৳8,000.
• Example: depositing ৳1,000 gives a bonus of ৳1,500, making the total balance ৳2,500.
• Example: depositing ৳12,000 gives a maximum bonus of ৳8,000, making the total balance ৳20,000.
• A 10x wagering requirement must be met to withdraw the bonus.
• A user is eligible to receive the welcome bonus only once.

4.2 General Bonus Terms

• Bonus funds and real money are tracked separately.
• Attempting to abuse or manipulate bonuses will result in the bonus being cancelled and the account suspended.
• cvs789 reserves the right to change or withdraw promotional offers at any time.
• Attempting to claim bonuses using multiple accounts will result in all associated accounts being terminated.

5. VIP Program and Cashback Policy

cvs789 has three VIP tiers that provide special benefits to regular players:

• Bronze: weekly cashback up to 0.3%.
• Silver: weekly cashback up to 0.7%.
• Gold: weekly cashback up to 1.0%.

It is possible to advance to higher VIP tiers through regular active participation. cvs789 reserves the right to change VIP tier benefits, terms, and cashback rates. Cashback is generally credited to the account once per week.

6. Gaming Rules and Fair Play

cvs789 is committed to ensuring a safe and fair gaming environment. The following code of conduct applies to all users:

• The use of any form of manipulation, software bots, automated methods, or fraudulent techniques is strictly prohibited.
• Attempting to influence game outcomes by colluding with other players is not allowed.
• Attempting to gain an unfair advantage by exploiting any system error or technical loophole is grounds for termination.
• Winnings or balances incorrectly displayed due to a technical error will be considered void, and cvs789 reserves the right to correct them.
• In the case of any suspicious activity, cvs789 may conduct an investigation and suspend the account if necessary.

All game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi have their own game rules, which are displayed within the respective games.

7. Responsible Gaming Policy

cvs789 places the highest importance on responsible gaming. We believe that gaming should be an entertaining activity, not a source of financial stress.

• Users can set their own daily, weekly, or monthly deposit limits.
• The option to temporarily suspend an account or self-exclude is available if needed.
• It is advised not to place bets to recover financial losses.
• Minors must be kept completely away from gaming.

To learn more about responsible gaming, please visit our Responsible Gaming page.

8. Intellectual Property Rights

All content published on the cvs789 website — logos, graphics, text, designs, software, databases, and code — is the intellectual property of cvs789 or its licensors. Reproducing, distributing, publishing, or modifying any part of this content without written permission is prohibited.

Users may use the site for personal and non-commercial purposes. Prior permission is required for any commercial use.

9. Privacy and Data Protection

cvs789 uses SSL encryption and industry-standard security measures to protect users' personal information. To learn more about our data collection, use, and protection policy, please visit the Privacy Policy page.

• User data is never sold to third parties.
• Information may be shared to a limited extent to meet applicable legal obligations.
• All financial transactions are conducted through secure encrypted channels.

10. Account Suspension and Termination

cvs789 may suspend or close an account without prior notice in any of the following circumstances:

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Fraudulent activity or bonus abuse.
• Operating multiple accounts.
• Money laundering or suspicious financial activity.
• Threats or misconduct toward other users or staff.

Upon account closure, the confirmed balance (excluding bonuses) may be returned, but this decision will be made based on the need for investigation.

Users may also request account closure at any time through live chat or email.

11. Limitation of Liability

cvs789 is not responsible for:

• Games being interrupted due to internet disconnection, server errors, or technical problems.
• Any loss caused by the user's own device or network issues.
• Transaction delays caused by third-party payment providers.
• Account information being compromised due to user negligence.

cvs789's maximum liability will in no case exceed the original amount of the transaction in question.

12. Service Changes and Interruptions

cvs789 reserves the right to change, suspend, or discontinue any part of its service at any time and for any reason without prior notice. The site may be temporarily unavailable due to routine maintenance. cvs789 is not obligated to provide any compensation for such interruptions.

Decisions regarding the addition or removal of games and the starting or stopping of promotional offers are also at cvs789's sole discretion.

13. Governing Law and Dispute Resolution

Any dispute arising from these Terms will first be attempted to be resolved amicably. Users may report any complaint directly to our support team:

• Live Chat: available 24/7 in Bengali
• Email: [email protected]

The support team will attempt to respond within a reasonable time after receiving a complaint. Additional time may be required for investigation of complex matters.

14. Miscellaneous Provisions

14.1 Language

These Terms are written in Bengali. In the event of a conflict between the Bengali version and any other language version, the Bengali version will be considered authoritative.

14.2 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between cvs789 and the user, and replace all previous oral or written understandings.

14.3 Partial Invalidity

If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain fully in effect.

14.4 Waiver of Rights

If cvs789 does not exercise any right in a particular situation, that will not be considered a permanent waiver of that right.